At Digital Vishu, we believe in providing value to our clients through high-quality digital services. However, we understand that circumstances may arise where a refund is necessary. To maintain transparency and clarity, our refund policy is outlined below:
Refunds are available for the first 7 days after the initial purchase of our services, including digital products and subscription plans.
After this 7-day period, no refunds will be issued, except under exceptional circumstances, which will be evaluated on a case-by-case basis.
If you subscribe to any of our ongoing services (e.g., Website Maintenance, Facebook Ads Management), the following conditions apply:
7-Day Refund Window: You may request a full refund within the first 7 days of the subscription if you are not satisfied with the service provided.
Non-Refundable After 7 Days: Once the first 7 days have passed, refunds for subscription services are no longer available. However, you may cancel future billing to avoid being charged for the next billing cycle.
For services such as website development, funnel creation, or digital product purchases (e.g., eBooks, templates):
Digital Products: All digital products (like our "600+ Canva Element Keyword List") are non-refundable after download due to the nature of the product being accessible instantly.
One-Time Services: Payments made for one-time services (such as a landing page creation or custom website design) are non-refundable after the project has been initiated, unless otherwise agreed upon during the consultation stage.
We aim to review and respond to all refund requests within 3 business days. If your refund is approved, the payment will be credited back to your original method of payment within 7 business days.
We understand that there may be unique situations where a refund is warranted even after the refund period has expired. Please reach out to us if you believe your case requires special consideration. We will review such cases carefully.
If you have any questions about our refund policy, or need further clarification, feel free to reach out to us at vmodanwal2210@gmail.com
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